Privacy Policy
Barbeque Pro Inc. respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request a quote, book a service, communicate with us, or use our services.
By using our website or providing your information to Barbeque Pro Inc., you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you provide directly to us, including but not limited to:
Name
Address or service location
Phone number
Email address
Service details
Appointment information
Payment-related information
Photos, notes, or other information related to your service request
Communications you send to us by phone, email, text message, website form, or other methods
We may also collect basic website usage information, such as browser type, device information, pages visited, and general analytics data.
How We Use Your Information
We use your information to operate our business and provide our services, including to:
Respond to inquiries
Schedule appointments
Confirm service details
Provide estimates and invoices
Send appointment reminders and service updates
Communicate with you about your account or requested services
Process payments
Improve our website, customer service, and business operations
Maintain service records
Comply with legal, regulatory, insurance, and business requirements
SMS Messaging
By opting in to receive SMS messages from Barbeque Pro Inc., you agree to receive conversational messages from us.
Message types: conversational messages
Message frequency: Message frequency may vary. On average, 1-2 messages per month.
Message and data rates: Message and data rates may apply.
Privacy policy: https://www.barbequepro.com/privacy-policy
You can opt out of SMS messages at any time by replying STOP.
For help, you may reply HELP or contact us directly through our website.
SMS Registration Data
We apply clear safeguards to protect SMS registration data from unauthorized sharing. Access to SMS registration data is limited to personnel and service providers who need it strictly to provide the SMS service. Use of this data is limited to operating, maintaining, and supporting the SMS service.
SMS Registration Data and Consumer Mobile Information
Your SMS registration data and consumer mobile information will not be transferred to external organizations.
This information may be used only as strictly necessary to provide the SMS service.
This information will never be shared for marketing or any unrelated purpose.
Contact Information for SMS Questions
If you have questions about these SMS messages, contact us at help@barbequepro.com or 416-925-9585.
Access, Use, and Disclosure Limits for SMS Data
SMS registration data will not be shared, used, or disclosed beyond what is strictly necessary to provide the SMS service. General service-provider sharing does not apply to SMS registration data except where required to support the SMS service itself. SMS registration data will not be transferred to external organizations for marketing, promotional, or unrelated purposes.
Opt-Out for SMS Messages
You may stop receiving SMS messages at any time by following the opt-out instructions provided in the message, including replying STOP where applicable.
Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary to operate our business, provide services, or meet legal and business requirements. This may include sharing information with:
Employees, technicians, contractors, or service providers who need the information to complete your service
Payment processors
Scheduling, dispatching, customer communication, or business software providers
Insurance, legal, accounting, or professional advisors
Government, regulatory, or law enforcement authorities where required by law
Any information shared is limited to what is reasonably necessary for the purpose it is being used.
SMS registration data is subject to the additional restrictions outlined in the SMS Registration Data and Access, Use, and Disclosure Limits for SMS Data sections above.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or loss.
While we use safeguards to protect your information, no method of electronic storage, transmission, or communication is completely secure. We cannot guarantee absolute security, but we take privacy and data protection seriously.
Cookies and Tracking Technologies
Our website may use cookies, analytics tools, pixels, or similar technologies to help us understand website traffic, improve the user experience, and support marketing or advertising efforts.
You may be able to adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not work properly if cookies are disabled.
Online Booking and Third-Party Services
When you book a service, request information, make a payment, or communicate with us through third-party platforms, your information may also be subject to the privacy policies of those third-party providers.
We recommend reviewing the privacy policies of any third-party services you use when interacting with our business.
Retention of Information
We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and support our business operations.
Your Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to legal, regulatory, and business recordkeeping requirements.
You may also unsubscribe from certain communications or opt out of SMS messages by following the instructions provided in those messages.
Children’s Privacy
Our services are intended for adults and property owners or authorized representatives. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of our website or services after updates are posted means you accept the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Barbeque Pro Inc.
Website: https://www.barbequepro.com
Email: help@barbequepro.com
Phone: 416-925-9585
Last updated: May 20, 2026